Privacy

Who is responsible?

ÖZEL DENTOLİA PREMİUM AĞIZ VE DİŞ SAĞLIĞI POLİKLİNİĞİ is responsible for the processing of personal data described on this page. You can use the contact details below for questions and requests about this website.

Appointments and messages

When you email the clinic, we receive your email address and the information you choose to send. We use them to respond to your question or arrange the visit you ask about. A name, a way to reply and a brief description are usually sufficient for a first enquiry.

The online form sends your name, reply channel, preferred date, enquiry and any files you choose to attach. Authorised staff use the record to respond, suggest a time and follow up. Health notes, photos and reports are optional. We ask for separate explicit consent before receiving them for evaluation. To withdraw consent, contact the clinic. Request details are encrypted in storage and attachments are private. A requested time becomes an appointment only after confirmation.

Why personal data are processed

Under Turkish Law No. 6698, we use the contact details needed to arrange the service you request under Article 5/2(c). We protect the website under Article 5/2(f), subject to your fundamental rights. To review health information you choose to send we request separate explicit consent under Article 6/3(a). Analytics and advertising each have their own consent choice.

Comments and article polls

A comment includes a display name, an email address and your text. The team moderates it before publication. An approved comment shows the display name, date and text. The email address is kept separately in encrypted form and is not displayed. Polls record your choice under a browser identifier and show totals. Please leave diagnoses, records and contact details out of public comments.

Who can receive information?

Authorised staff handle enquiries. Hosting, storage and email services process the data needed to deliver those functions. Opening an externally hosted film or following a map or social link connects your browser to that service, which can receive technical information such as your IP address. Optional advertising tags do not receive form fields or attachments. If a service involves an international transfer, the transfer must meet the requirements of Article 9 of Law No. 6698.

Measurement and retention

With analytics consent, the site can record pages visited, active reading time, referral and campaign information, interactions and approximate location. Individual visit events are retained for 30 days and grouped figures for 13 months. A WhatsApp click records interest in making contact. The website cannot read what you write in WhatsApp. You can change your choices from the cookie settings below.

We keep your request and its optional attachments for up to 30 days from submission. They may be deleted sooner.

Your rights and how to apply

Under Article 11 of Law No. 6698 you may ask whether and why your data are processed and who receives them, including abroad. You may request correction, deletion or destruction where legal conditions are met, and notification of these actions to recipients. You may object to an adverse result based solely on automated analysis and seek compensation for damage caused by unlawful processing. Send a signed written request to our postal address or use an email address you previously supplied and which the clinic has on record. State your request and how you wish to receive a reply. The statutory response period is at most 30 days.